FREQUENTLY ASKEDQUESTIONS
Find answers to the most common questions about MYHIXEL programs, devices and accessories.
MYHIXEL CONTROL
What is MYHIXEL Control II?
MYHIXEL Control II is a complete solution designed to help men improve ejaculatory control through a structured, clinically oriented training experience.
It combines MYHIXEL II, our advanced stimulation device designed to recreate a realistic intimate scenario, with MYHIXEL Control, our app-based program inspired by cognitive behavioral therapy and developed by sexual health experts.
Who is MYHIXEL Control II for?
MYHIXEL Control II is intended for adult men aged 18 and over who want to improve ejaculatory control, better manage climax, and feel more confident during intimacy.
It is designed for men looking for a structured, clinically oriented training experience to help them build control step by step.
What is included in MYHIXEL Control II?
MYHIXEL Control II includes MYHIXEL II, the stimulation device, and access to the MYHIXEL Control program through the MYHIXEL Hub app.
Together, they create a guided training experience designed to help you improve ejaculatory control and build confidence session by session.
How does MYHIXEL Control II work?
MYHIXEL Control II works through the MYHIXEL Hub app, where users follow an 8-week guided training program with gamified exercises.
The exercises gradually increase in complexity, helping users build control step by step. MYHIXEL II connects to the app via Bluetooth, allowing the system to collect training data and deliver a more personalized experience based on progress and performance.
Does the program adapt to my specific needs?
Yes. After completing an initial questionnaire, the app personalizes the training experience and recommends exercises based on your profile.
As you progress, it adjusts goals, parameters, and guidance according to your performance.
Will I enjoy the process?
Yes. The exercises are designed to help you build control while maintaining pleasure throughout the process.
MYHIXEL II is designed to simulate penetration in a realistic way, making each session more immersive, natural, and aligned with real-life intimate scenarios.
Can I use the program without the device, or the device without the program?
For the best results, we recommend using both together.
Clinical evidence has shown that combining the MYHIXEL Control program with the device can significantly improve ejaculatory control. That said, MYHIXEL II can also serve as a useful complement in the context of sexual training or therapy.
How was MYHIXEL Control II developed?
MYHIXEL Control II was developed by a multidisciplinary team with clinical experience in male sexual health.
Sexologists, doctors, engineers, and product specialists worked together to create a solution based on scientific research, real user needs, and a realistic training approach.
Does MYHIXEL Control II have any medical or health certification?
Yes. MYHIXEL Control II complies with the relevant health and quality requirements, including FDA registration in the United States, CE marking in Europe, and UKCA marking in the United Kingdom, where applicable.
Do I need a prescription to use MYHIXEL Control II?
No. MYHIXEL Control II does not require a medical prescription.
It is designed to be used safely and privately from home, following the guidance provided in the MYHIXEL Hub app.
How do you ensure my data is secure?
Your data is protected with end-to-end encryption and handled with a strong focus on privacy and security.
Training records and statistics are not personally identifiable and cannot be directly linked to you as a person. Your information is never shared with unauthorized third parties.
Where can I buy MYHIXEL Control II?
MYHIXEL Control II is available online at myhixel.com and ships worldwide.
Availability may vary depending on local regulations in each country.
MYHIXEL II DEVICE
What is MYHIXEL II?
MYHIXEL II is MYHIXEL’s most advanced and realistic penetration simulator device, designed to recreate a lifelike intimate scenario during guided sexual training.
It can be used as part of MYHIXEL Control, in therapist-led sexual training, or as a practical support tool for men working on ejaculatory control, erection confidence, or body awareness.
Who is MYHIXEL II for?
MYHIXEL II is intended for adult men aged 18 and over who want to train their sexual response in a more realistic, private, and structured way.
It is especially useful for men working on ejaculatory control, erection confidence, or guided sexual therapy exercises.
Does this device include the MYHIXEL Control program?
No. MYHIXEL II is the device only, unless the product page or bundle specifically states that access to MYHIXEL Control is included.
MYHIXEL Control is MYHIXEL’s guided app-based program for ejaculatory control. MYHIXEL II can be used with that program, but it can also be used independently or with guidance from a sexual health professional.
Can I use MYHIXEL II with my own therapist’s program?
Yes. MYHIXEL II can be used as a practical support tool within a program designed by your own sexologist, therapist, or healthcare professional.
The therapy gives you the exercises. MYHIXEL II helps you put them into practice in a more realistic and controlled way.
Can I use MYHIXEL II with my own therapist’s program?
Yes. MYHIXEL II can be used as a practical support tool within a program designed by your own sexologist, therapist, or healthcare professional.
The therapy gives you the exercises. MYHIXEL II helps you put them into practice in a more realistic and controlled way.
Does MYHIXEL II work for both PE and ED?
MYHIXEL II can be used in different types of sexual training, depending on your goal and the guidance you follow.
For premature ejaculation, it can help you practise control in a realistic stimulation scenario. For erection-related difficulties, it may be useful as part of therapist-led exercises focused on confidence, arousal awareness, and sexual response.
How does MYHIXEL II work?
MYHIXEL II is designed to simulate penetration in a realistic way, helping you practise sexual exercises in conditions that feel closer to real intimacy.
It features warming and vibration functions to emulate a more realistic context, making training more immersive, natural, and aligned with real-life intimate scenarios.
Can I connect MYHIXEL II to the MYHIXEL Hub app?
Yes. MYHIXEL II can connect to the MYHIXEL Hub app via Bluetooth when used with the MYHIXEL Control program.
This allows the app to collect training data and provide a more guided experience as you progress through the program.
Is MYHIXEL II safe?
Yes. MYHIXEL II has been developed with a focus on safety, comfort, and realistic training.
It is made with tested, hypoallergenic materials that are fully suitable for contact with human skin. As with any intimate health device, it should always be used according to the instructions.
Does MYHIXEL II require a prescription?
No. MYHIXEL II does not require a prescription.
It is designed to be used privately at home, either independently, with MYHIXEL digital guidance, or as part of exercises recommended by a therapist or healthcare professional.
How was MYHIXEL II developed?
MYHIXEL II was developed by a multidisciplinary team with experience in male sexual health, product design, engineering, and digital therapeutics.
Sexual health experts, engineers, and product specialists worked together to create an advanced training device based on real user needs and a clinically oriented approach.
Does MYHIXEL II have any medical or health certification?
MYHIXEL II complies with the applicable health, quality, and safety requirements in the markets where it is available, including FDA registration in the United States, CE marking in Europe, and UKCA marking in the United Kingdom, where applicable.
How do you ensure my data is secure?
When MYHIXEL II is used with the MYHIXEL Hub app, your data is handled with a strong focus on privacy and security.
Training records and statistics are not personally identifiable and cannot be directly linked to you as a person. Your information is never shared with unauthorized third parties.
Where can I buy MYHIXEL II?
MYHIXEL II is available online at myhixel.com and ships worldwide.
Availability may vary depending on local regulations in each country.
MYHIXEL RING
What is MYHIXEL Ring?
MYHIXEL Ring is a medical device in the form of a penile ring designed to help maintain an erection during sexual activity.
It helps support firmness by retaining blood in the penis, contributing to a more stable and satisfying experience.
How does MYHIXEL Ring work?
MYHIXEL Ring works by applying gentle pressure to key areas of the penis to help maintain the erection for longer.
Its design helps reduce blood outflow while still allowing blood to flow in and keeping the urethra free, supporting a natural and satisfying experience.
Does MYHIXEL Ring require a prescription?
No, MYHIXEL Ring does not require a prescription.
It is safe to use without a medical prescription and can be purchased directly.
Where is MYHIXEL Ring available?
MYHIXEL Ring is available online at myhixel.com and ships worldwide.
Availability may vary depending on local regulations in each country.
Is MYHIXEL Ring medically certified?
Yes. MYHIXEL Ring is a certified medical device.
It is FDA registered in the United States and CE marked in Europe.
ABOUT US
What is MYHIXEL?
MYHIXEL is a leading men’s sexual health brand focused on developing medical and clinically supported solutions for male sexual well-being.
Our mission is to help men feel more confident, satisfied, and in control of their sex life through natural, effective, and technology-based solutions. Our product range supports key areas of male sexual health, including ejaculatory control, erection difficulties, pelvic floor strengthening, and intimate hygiene and care.
Is MYHIXEL a medical brand?
Yes. MYHIXEL is a medically oriented brand with solutions supported by independent clinical trials published in respected scientific journals such as The Journal of Sexual Medicine and PLOS ONE.
In 2020, MYHIXEL was licensed by AEMPS as a medical device manufacturer and implemented ISO 13485, meeting strict quality and safety standards for medical device development.
Do I need a prescription to use MYHIXEL products?
No, MYHIXEL products do not require a prescription.
They are designed to be used safely and privately from home, with clear instructions provided for each product. One of MYHIXEL’s missions is to help men take a first, informed step in caring for their sexual health. Even so, consulting a healthcare professional is always a positive option if you have questions or need personalized guidance.
Are MYHIXEL products safe?
Yes. MYHIXEL solutions are designed to be safe, effective, and easy to use.
Our products are technology-based, supported by clinical evidence where applicable, and developed under a clinical and regulatory approach. They comply with applicable health and regulatory standards, including FDA registration in the United States, CE marking in the European Union, and UKCA marking in the United Kingdom, where applicable.
What makes MYHIXEL different?
MYHIXEL is not a traditional intimate product brand. We combine clinical knowledge, technology, guided programs, connected devices, physical support solutions, and intimate care to offer a more complete approach to men’s sexual health.
Our solutions are designed to be discreet, easy to use, and focused on helping men better understand their body, build confidence, and take care of their sexual well-being from home.
Where can I get advice on how to use MYHIXEL products?
If you need guidance on how to use any MYHIXEL product, you can contact us at customerservice@myhixel.com.
Our specialized customer care service is supported by our team of sexologists, who can help answer your questions and guide you in the best possible way.
Where can I buy MYHIXEL products?
MYHIXEL products are available worldwide through our official website, myhixel.com.
Availability may vary depending on the country, product type, and local regulations.