FREQUENTLY ASKED QUESTIONS

MYHIXEL Control is a program based on cognitive-behavioral therapy, developed by sexual health experts to help men control and prolong climax. The program involves a series of gamified activities over 8 weeks, aiming to improve ejaculatory control by up to 7 times*.

*According to the clinical trial "A New Method Using an Electronic Masturbation Device and a Mobile App for the Treatment of Premature Ejaculation: A Prospective, Multicenter Case Series," published in The Journal of Sexual Medicine.

It includes our exclusive 8-week Control program, developed by sexual health experts, which you will find in our mobile app, along with a stimulation device to carry out the activities in the most realistic way possible. You can choose between the two available options: MYHIXEL I or MYHIXEL II.

For the best results, it's recommended to use the program together with one of the devices, as this provides a more realistic experience. Clinical studies have shown that combining the device with the program significantly enhances results, potentially extending time in bed by up to 7 times after completing MYHIXEL Control.

While the device alone is not specifically designed to improve ejaculatory control,  it is the ideal complement for any sexual therapy, whether using our program or undergoing private treatment.

MYHIXEL Control has no age limitations, as long as participants are adults (18 and over). It helps men improve their performance in bed and gain better control over their climax, no matter their age.

You can access the MYHIXEL Control program through the MYHIXEL app, available for Android and iOS devices. Once you’ve downloaded the app, simply scan the QR code and enter the activation code found on the card inside your device’s box. After that, you’ll have full access to the program and can begin improving your ejaculatory control.

The data recorded during the use of the application is completely anonymous and secured, so no one, not even us, can associate it with a specific user. Additionally, you can automatically lock access to the application using a code, which adds a layer of protection in case someone gains access to your device. This ensures the security of your data against theft or hacking attempts. We also guarantee that your information is never shared with third parties.

We guarantee the protection of your data through two methods. First, no user data is stored on the mobile device, and all information is encrypted and securely stored in our database. Second, even if someone manages to access the data, the encryption algorithm ensures that it cannot be linked to the user.

Yes, our program adapts to your specific needs using AI technology. You simply need to fill out the initial questionnaire and enter your information, and the app will provide you with personalized exercises. As you progress through the stages, it adjusts based on your needs, fine-tuning the program’s parameters, goals, and offering tailored advice and tips according to your performance.

Absolutely. All the activities focus on gaining ejaculatory control while experiencing pleasure. One of the goals of MYHIXEL's methods is to enhance your sexual skills in a pleasurable way, whether alone or with a partner. Additionally, the design of our devices and their sleeves, which heat up and are anatomically realistic, simulate real penetration.

MYHIXEL devices are stimulation tools. By inserting the penis, the user can have an experience similar to penetration, which is very useful for the therapeutic goals of our programs.

There are currently two versions of the device: MYHIXEL I, the original version, and MYHIXEL II, the more advanced model.

You simply insert your penis and masturbate as you normally would, following the program’s instructions. Both MYHIXEL I and MYHIXEL II feature vibration and warming systems that simulate body temperature. They are FDA-approved as Class II medical devices, and clinical studies have shown that using them in sexual therapy significantly improves results.

MYHIXEL I is the original device, while MYHIXEL II is the more advanced version, featuring new functionalities such as motion and speed sensors, Bluetooth connectivity, and enhanced heating and vibration functions.

The inner channel is anatomically realistic, so it feels like the real thing. There are some activities in the MYHIXEL Control program that need to be done with the "hands-free" accessory, which you can find on our website. This allows you to attach your device to a smooth surface so you can complete the program hands-free, using pelvic floor movements.

MYHIXEL I, the green model, is the original device. It has a warming system, an anatomically realistic interior that simulates penetration, and vibrations designed to help with various sexual conditions.

MYHIXEL II, the blue model, is the upgraded version with additional features like IPX7 water resistance, Bluetooth connectivity, and motion and speed sensors. This enables the app to connect and collect personalized behavioral data for program customization and progress tracking. Plus, its warming and vibration functions have been optimized for an even better experience.

Both devices are fully compatible with all of our programs.

Yes, you can purchase any of our devices individually: MYHIXEL I or MYHIXEL II. However, keep in mind that these devices are most effective when used as part of a sexual therapy program with a specialist or by following one of our programs.

We currently ship worldwide, except to Saudi Arabia and Peru. We do not ship to P.O. boxes/APO/FPO addresses.

Yes, both devices are made from high-quality materials. The sleeve is crafted from premium thermoplastic elastomer (TPE), which has passed reproductive toxicity tests. It's also latex-free to prevent any allergic reactions. The casing is made of ABS with a soft-touch finish, and the middle section is coated with silicone for a more comfortable feel on the skin.

After using the device, remove the sleeve and rinse it under the tap. For a more thorough clean, you can turn it inside out like a sock. Make sure to only use water, no soap or chemicals. Once it's clean, let the sleeve dry completely before putting it back into the casing. The MYHIXEL II device has an IPX7 waterproof rating, allowing it to be washed under running water. In contrast, the MYHIXEL I device does not have this protection, so you must be careful not to get the internal components of the casing wet. We also offer a cleaning spray: MYHIXEL Cleaner.

MYHIXEL Ring is the most advanced medical device on the market for improving the quality and duration of erections.

The MYHIXEL Ring has been designed in collaboration with urologists and experts in male sexual health to address the loss and maintenance of an erection. Its design applies pressure to specific points while keeping the urethra free, which is essential for a comfortable and pleasurable ejaculation.

Start by holding the rigid part of the ring in one hand. This part is meant to be placed on the lower part of your penis. With your other hand, slightly stretch the elastic band, which is designed to comfortably wrap around your penis. Gently slide the ring to the base of your penis, making sure the rigid part stays at the bottom.

MYHIXEL Ring is a one-size-fits-all ring. Thanks to its ergonomic design, MYHIXEL Ring accommodates all sizes, regardless of which elastic band you select (Light, Firm o Intense). These three bands allow you to choose the pressure-tension that suits your needs, which depends on each user's personal preferences.

You can use water-based lubricants with the ring to make application easier, and it's recommended for added comfort during use. Water-based lubricants are safe for the product and won't cause any damage. It is recommended to avoid using silicone- or oil-based lubricants, as they can damage the material of the ring.

The MYHIXEL Ring is made from soft and durable materials that do not cause irritation or bruising. It is easy to put on and very comfortable during your intimate encounters. It's not recommended to use the MYHIXEL ring for more than 30 minutes.

We are a leading brand in men's sexual health, pioneering the offering of medical and clinically proven solutions for male sexual well-being. Our mission is to help men feel more satisfied and happy with their sex life by improving their sexual health and well-being in a natural and effective way. We currently offer solutions for ejaculatory control as well as for improving and maintaining erections. Additionally, we offer a line of intimate hygiene and care products.

All our solutions are technology-based and supported by clinical evidence from numerous independent clinical trials. Additionally, they have no significant side effects and are certified by health authorities, including the U.S. FDA registration and the CE marking of the European Union.

We are supported by internationally recognized sexual health experts and backed by a team of engineers, industrial designers, doctors, urologists, sexologists, midwives, personal trainers, nutritionists, and medical device regulation specialists.

Yes, MYHIXEL products are supported by independent clinical trials published in respected scientific journals like The Journal of Sexual Medicine and PLOS ONE. In 2020, MYHIXEL was licensed as a medical device manufacturer by AEMPS and implemented ISO 13485 to meet strict quality and safety standards.